Frequently asked questions

Can’t find an answer? Write to support@bigslot.me.

What is BigSlots?

BigSlots is a free Android arcade game in a fruit-slot style with 5×3 reels, 20 lines, Wild and Scatter free spins, levels and daily tasks.

Is this gambling?

No. There is no betting with real money and nothing can be bought to improve your chances or rewards. You play with game chips that have no cash value and cannot be withdrawn or exchanged. The app does not offer real-money gambling.

Where do coins come from?

Coins come from fixed daily tasks and, where enabled, level rewards — not from the symbols or the size of your bet. Amounts are limited by daily limits (guests have lower limits) and may change. Coins are not guaranteed and are not income.

Can I withdraw coins?

Only where withdrawals are available. Eligibility rules, the minimum amount and payout methods are shown in the app before a request, and requests may be reviewed. Chips can never be withdrawn. A guest account must sign in first.

What if I run out of chips?

When you have fewer than 200 chips a free refill becomes available at the time shown. With fewer chips than the minimum bet, task-only spins are free and award no chips or bonuses.

How do I delete my account?

Open Profile → Delete account in the app, or see the Data Deletion page. Deleting an account removes profile data, forfeits the coin balance and cancels pending withdrawals.

Which devices and languages are supported?

Android only. The app is available in several languages.