BigSlots Privacy Policy
1. Scope and controller
1.1. This Privacy Policy explains how OMJET LLC (the “Company”, “we”) processes personal data in connection with the BigSlots Android app (package me.bigslot.app), the website bigslot.me and support channels (the “Service”).
1.2. The Company is the controller of the personal data described here, except where another party is named as a separate controller. Address: 11174 Sunset Trail SW, Prior Lake, MN 55372, United States. Privacy contact: privacy@bigslot.me.
1.3. Read this Policy together with the Terms of Use and the Cookies Policy.
2. Data we process
2.1. Account data. If you sign in: email address and a hash or token needed to authenticate; sign-in is by a one-time code sent to your email. If you play as a guest, we create a guest account linked to a random device identifier generated by the app.
2.2. Gameplay data. Spin requests and results, chip balance, bet size, level and XP, daily task progress, free-spin state and game history, calculated on the server.
2.3. Wallet and withdrawal data. Coin balance, transaction history, withdrawal requests and their status, and the payout details you enter (for example a wallet address or account identifier), plus fraud, eligibility and compliance indicators. We may ask for identity or tax information if a payout provider or law requires it.
2.4. Device and technical data. IP address, device model, Android version, app version, language, time zone, push-notification token (if you allow notifications), crash reports and diagnostics.
2.5. Usage analytics. Screens viewed and in-app events, linked to a pseudonymous user identifier. Screen recording (session replay) may be enabled in some builds; it masks input fields and images and the screens that show coin amounts and payout details.
2.6. Advertising data. If a version of the app shows ads (Google AdMob), the advertising partner may process the Android advertising ID and ad interaction data under its own policies and your device settings. If ads are disabled in your version, no advertising SDK is active and the advertising ID is not requested.
2.7. Support data. Messages you send us and related records.
2.8. We do not intentionally collect special categories of personal data, precise location, contacts, photos or microphone audio.
3. Purposes and legal bases
3.1. Contract: providing the game, accounts, saved progress, balances, task and reward calculation, wallet and withdrawal handling, and support.
3.2. Legitimate interests: security, fraud and abuse prevention, crash diagnosis, product analytics and improvement, enforcing the Terms and defending legal claims.
3.3. Consent: push notifications, personalised advertising and other optional processing where the law requires consent. You can withdraw consent at any time.
3.4. Legal obligations: accounting, tax, sanctions and anti-fraud requirements, and lawful requests of authorities.
4. Rewards and automated decisions
4.1. Coin amounts, limits and eligibility are calculated on our server by rules, including daily limits, regional policy and fraud checks. Suspicious activity may lead to a reward being reduced, withheld or an account being restricted. You can ask for a human review by writing to support@bigslot.me.
4.2. Coins are in-game credits; this Policy does not promise any reward or income.
5. Service providers and recipients
5.1. We share data only as needed with processors that help us run the Service: cloud hosting and storage; Google Firebase (Crashlytics crash reports and Cloud Messaging push delivery); Sentry (error monitoring); PostHog (product analytics and, where enabled, masked session replay); an email delivery provider (sign-in codes); Google AdMob where ads are enabled; and payout, anti-fraud and compliance providers when you request a withdrawal.
5.2. We may disclose data to authorities where required by law, and to advisers or successors in a corporate transaction. We do not sell personal data for money.
6. International transfers
6.1. Our providers may process data in countries other than yours. Where required, we rely on appropriate safeguards such as contractual clauses or adequacy decisions.
7. Retention
7.1. Account and progress data are kept while the account exists and up to 24 months afterwards, unless a longer period is required. Ledger, withdrawal, fraud and dispute records may be kept up to 5 years, and tax or accounting records up to 7 years where required by law. Security logs and diagnostics are normally kept up to 12 months. Analytics and crash data are kept under the retention periods of the providers.
7.2. After the period expires we delete or anonymise the data unless the law, security or legal claims require otherwise.
8. Security
8.1. We use reasonable technical and organisational measures: encryption in transit, secure storage of tokens on the device, access controls and logging. No system is completely secure; do not share one-time codes.
9. Your rights and deletion
9.1. Depending on your location you may have the right to access, correct, delete, restrict or object to processing, port your data, withdraw consent and complain to a supervisory authority. Write to privacy@bigslot.me; we may need to verify your identity.
9.2. You can delete your account in the app (Profile → Delete account) or follow the Data Deletion instructions.
9.3. California and similar laws: we do not sell personal data and do not share it for cross-context behavioural advertising except through ad partners where ads are enabled; use your device ad settings to limit this.
10. Children
10.1. The Service is not directed to children and is intended for users aged 18 and over. We do not knowingly collect data from younger persons and will delete it if we learn we have.
11. Third-party services
11.1. Third-party providers have their own privacy notices, including Google, Firebase, Sentry and PostHog. We recommend reviewing them.
12. Changes
12.1. We may update this Policy. The new version is published on this page with a new date; where required we will give additional notice.
13. Contact
13.1. Controller: OMJET LLC, 11174 Sunset Trail SW, Prior Lake, MN 55372, United States. Support: support@bigslot.me. Privacy: privacy@bigslot.me. Legal: legal@bigslot.me.